Soft Skills
Like sleeping beauty, your soft skills only want to be kissed – by activism – to come alive.
“I never learned as many soft skills in my whole life as during my activism.“
Julian, Fridays for Future Activist in Germany
Soft skills help us to interact in a harmonious and effective way with other people, so logically they are very important when we are working in a team, like in activism. You will be surprised by how much you will learn from activism and how much you will grow personally. You might have a lot more in you than you have thought. Are you ready to find out? We collected for you the most important soft skills for activism that will help you a lot and that you will strengthen during your activism.
Soft skills pave the path to Change
Empathy
Activism always starts with the heart. When we feel compassion, we are able to understand and care about each other.
Read more: Soft skillsSomething might happen suddenly, like the war against Ukraine, and we just have to help – without any thinking we find ourselves in the middle of activism.
Activism always starts with empathy. Empathy means that we understand and share the feelings of others. It helps us to understand others. When we are empathetic we care for others, for our community and for our world. This is already the first step to activism: We see a problem and we care!
Maybe my friends need a hug because they are sad? Or the young refugees in the refugee home need a room where to meet? If we want to help someone we need to be empathetic in order to understand what they really need.
Even if we want to convince someone to change something we will probably be more successful when we approach the person empathically.
Imagine, you feel that the person you want to talk to is under stress. It might be good to ask for an appointment when they have more time for your request.
Or when you think about conflicts in your team: have you ever felt offended by someone? Of course, we all experience this, but have you tried asking them, why did they say what they did?
No? Then try!
Or have you? Maybe then you already know that sometimes the other’s intentions are different from what we thought, and maybe it wasn’t at all about us. You see, empathy is strongly connected to the ability to take the perspective of other people and trust in their good intentions.
Read the personal experience of Faez in Fruits for Thought!
Trust
It takes courage to trust. But can we be brave? Yes we can! For activism it’s very important to trust ourselves and believe in our ability to change something.
Read more: Soft skillsSometimes we are not friendly with ourselves: “I’m not good enough,” “I can’t do it,” „I’m not smart enough.“ You know these thoughts? Well, you are not alone with that. But would you judge in the same way, if it were not you but your best friend? Would you ever tell them they’re not good enough? We doubt it. You would encourage them, support their dreams, and offer your advice. So, this is a good starting point! When you think about yourself, think from the perspective of a friend.
„I understood that even small steps matter“
Mariam, German Generation Europe Ambassador
We also need to trust our team! Honesty in our relationships is an important condition for building trust (read more about it in Group).
In activism, like in a football team, we have to rely on each other and stay committed not only to our aim but also to each other. One reason why there are so many Harry Potter fans is for sure this incredible friendship between Harry, Ron and Hermione. Whatever conflicts they have, they stay loyal to each other.
In activism, trust between us will make us stronger and even more successful.
When you distrust someone, make a thought experiment. Try to see this person in the best possible light.
This will change your feelings and influence the relationship in a positive way. Opening our hearts is all we need!
Change Yourself!
Activism starts with small steps in our daily life. And now we have a riddle for you: Does Activism start with changing ourselves or with changing others?
Read more: Soft skills“Be the change you wish to see in the world.”
By Arleen Lorrance, US-american author
First and foremost, we start with ourselves. Activists are prepared to change themselves before changing others. Before convincing others to reduce their consumption of meat for protecting the climate, we start by ourselves and eat more vegetarian food. As the German Generation Europe Ambassador Jess remembers: “I started to discuss this with a lot with people in my life. My partner and I decided to gradually give up animal products. It was a great feeling.” We can already make a change in our direct surroundings by having discussions about our topic with families and friends.
Yes, it’s important to have an opinion about something before trying to convince others. At the same time, staying open to other perspectives and listening actively to opposing positions helps us to be aware of the complexity of a problem. And also to understand where another opinion comes from, even if we strongly disagree.
Our curiosity drives us on. Sometimes we may have to adapt our views, because life is dynamic and activism is too. Love to learn new things is a valuable attitude for an activist (read more about learning to learn in Knowledge).
If you already are an expert in your topic you can always dive deeper. Your increasing knowledge will change your feelings and your behavior and you will experience new things that will bring to you new knowledge. We are getting more and more competent during our activism. Change yourself and change the world!
What can you start with today?
Creativ – Adaptabil – Flexibil… ity!
As in life, in activism, problems and obstacles arise, and those demand creativity, adaptability and flexibility from us to overcome them.
Read more: Soft skillsActivists are aware of a problem and try to solve it. Problem solving needs creativity. When we hear the word “creativity” we usually think of artists doing their own things. But creativity is not always about art. It is about creating new things and finding new solutions by following alternative paths and approaches.
Do you think you are not creative at all? Never told a detailed lie about why you couldn’t do your homework? Never tried to persuade your parents with crazy arguments that cake is really healthy for you? Never attempted to repair something without the right materials? You will see that creativity is a skill you can develop by using it.
When we are planning an action, creativity is our best friend. Can we think about an unusual idea to draw attention to our topic? Some university students, for example, drenched themselves with water and laid motionless on the ground to create awareness for all the drowned refugees and to protest against the EU migration policy.
Maybe we can also use our artistic skills to convince people!
And not to be forgotten: Creativity needs flexibility! Sometimes there are changes in the local/global situation and we have to adapt. During the Corona crisis it was no longer possible to do a protest action on the street – time for social media action! When we are dealing with different target groups – our creativity (and also our empathy) can help us to adapt our communication. It makes a difference if we want to approach politicians to make them change something or if we want to create a workshop for a group of students.
If things don’t work out, we have to adapt, and adaptability needs creativity too! So you see, creativity is the key! We are humans and humans are meant to be creators. And by the way: Creativity is like chocolate – it makes us happy.
When we have to find a way out of a mess, creativity helps us to stay resilient and can improve our mental health.
If you try it out, here comes a very practical advice:
- First, don’t force it. If you’re discussing something and you can’t come up with a good idea – relax, drink a coffee, take a walk and suddenly, while you are cleaning up your coffee cup, it’s going to be there.
- Second, don’t be afraid of “stupid” or “bad” ideas. They are wonderful. A good idea is often the child of a real bad one. So allow yourself to think crazy. Trust your creativity!
What was the last time you solved a problem with a new idea?
Perseverance
The ability to remain focused and dedicated as unforeseen events happen. Important for not giving up!
Read more: Soft skillsIn activism it’s important that we are dedicated to our path. For this, we need perseverance. Not everything will work out the way we want. Some things will take more time than expected or won’t work out at all.
Let’s have a look at what smart people (or folk wisdom) tell us about this:
- “Don’t give up!” (proverb)
- “It always seems impossible until it is done.” – Nelson Mandela
- “Success is not final, failure is not fatal: It is the courage to continue that counts.” – Winston Churchill
- “A bend in the road is not the end of the road… unless you fail to make the turn.” – Helen Keller
- “The only guarantee for failure is to stop trying.” – John C. Maxwell
- “Fall seven times and stand up eight.” – Japanese Proverb
Impressive isn’t it? So now you may think: all these smart sentences are nice… but how exactly can I gain perseverance? What can help me concretely not to give up and to deal with frustration?
- No matter how big your goal or vision is, try to split it into realistic parts.
- Combine your activism with something you like.
- Think about your initial motivation – why you started your project.
- If something fails, try a new way.
- Make sure you have a good team.
- Think of your benefits from activism.
- And maybe the most important: focus on the good things!
- Celebrate your successes along the way.
Self-Consciousness and Self-Confidence
Self-consciousness and self-confidence are two sides of the coin you need to hold tight during your activism. This isn’t that hard if you reflect on it! Through self-reflection, self-consciousness can be reached.
Read more: Soft skillsThis isn’t that hard if you reflect on it! Through self-reflection, self-consciousness can be reached. Are you aware of your feelings? Do you know why you engaged in the cause? Do you know your source of motivation? From self-consciousness it’s only a small step to self-confidence! If not, check out the category Motivation. Are you aware of your feelings and do you know why you are engaged in the topic – know your motivation? Congratulations! Then you are self-conscious already.
From here it’s only a small step to self-confidence! Let’s see:
- Everyone has talents, this is great!
- Everyone has weaknesses and that is completely okay!
- Everyone has the same worth as anyone else.
Would you make your checkmarks for all three statements? Yes? Wonderful! Then replace “everyone” with “I”. See what happens!
This also works if someone criticizes you. If you are aware of your talents and also of your weak points, you can take criticism with more serenity. Most of all, it is important what you think about yourself!
As you have seen in the triangle of activism: knowledge influences our feelings and our behaviour. If I know me and my motivation, this will empower my feeling of trust in myself and also my self-confidence. In activism we need to be self-confident if we want to convince others. As you can see, self-confidence is no magic trick, it’s a journey. You can gain it during the processes of reflection and self-consciousness.
Activism will empower you as a person and you will gain self-efficiency in return. If you start with activism and see that you create an impact with it you get the feeling that you can make a difference. This is a wonderful feeling. It means that you have trust in yourself, that you can make it.
Focus on the Good Things
Let’s not just focus on the problems but on the good things so that we have the energy and willingness to move forward. We believe in change because we are all optimists – otherwise, we wouldn’t be activists.
Read more: Soft skillsLet’s not just focus on the problems but on the good things so that we have the energy and willingness to move forward. There are so many problems to deal with but we can’t do everything. That’s why we choose to focus on that field where we can have an impact, and on all the small steps and good things that happen everywhere around the world.
Activists are never alone and we need hope for change. We aren’t stuck in the problem, frustrated and overwhelmed by all the horrible things that are happening around the world. And when you feel that way, start to act! Let the frustration be your fuel. I can tell you by my personal experience, you will feel less helpless if you start with activism. For us activists, the glass is never half empty but half full. Our world will not be extinguished by climate change because we will prevent this!
“Hope can never be passive, it has to be active. Otherwise it is false hope.”
Greta Thunberg, Swedish climate activist
Focusing on the good things is a decision. As many experienced activists can assure you, you will feel less helpless if you start with activism.
It’s not about lying to ourselves, it’s about the perspective that encourages or demotivates us. People who believe that change is possible are becoming active! And we are many!
Make a thought experiment with yourself:
Think about one terrible problem. Now think about all the good things that are also there, developing from it, rising against it, what learning outcomes are possible from this. See what happens to your feelings.
Communication
Communication is a two-way street! What does that mean? Find out!
Read more: Soft skillsIn activism we are partners in crime. We are inclusive and we don’t have hierarchies. We only have different experiences, diverse expertise and skills. This is what we call “peer-to-peer attitude” (read more about peer to peer approach in Group). Every one of us is important and valuable. We learn from each other and exchange our experiences. Our relationship and communication is balanced and reciprocal: talking and listening, giving and receiving, respecting and being respected.
That sounds like a dream, yes? But “dreams are my reality” (you know that song from the 80’s? Nevermind…)
Now how can we make our dream come true? What kind of communication does a dream-team have?
- Always differentiate between personal and content level. It’s completely okay to disagree – that doesn’t mean that I don’t like you anymore. Regarding the content level it is sometimes even more valuable. Through differing opinions we can see the problem in its complexity and from different perspectives.
- In discussions, therefore, we should listen actively. This is even more important when we disagree. Active listening means: listen and really try to understand why the other person has a different opinion – maybe they have a point you didn’t notice before?
- In conflicts, especially on a personal level, we will do much better if we use honest but non-violent language and “I-messages”. It makes a difference if we say: “You offended me!” or if we say: “I felt hurt by your sentence.” The first option is an accusation, the second expresses personal feelings and gives the other person the opportunity to explain instead of justifying.
- We should always try to be transparent with our emotions and react to the feelings of another person with openness and empathy.
- We are aware that not communicating – ignoring – is also communication, but in a bad and hurtful way.
Open communication will improve our discussions and our team work. We don’t always have to agree with each other but we can respect the person, whatever the disagreement between us, because we are peers in activism and we believe in the first article of the Universal Declaration of Human Rights: “All human beings are born free and equal in dignity and rights. They are endowed with reason and conscience and should act towards one another in a spirit of brotherhood.”
This attitude of appreciation should guide us in our communication and we can practise it so that it becomes our “new daily life”.
Resilience
Change doesn’t come easily, takes time and requires strength. So, in addition to perseverance and patience, resilience is another element that is very welcome in this equation.
Read more: Soft skillsActivism is challenging and problems can be overwhelming sometimes. We need patience and perseverance because real change needs time.
Let’s have a constructive attitude in our activism: if we can’t change the whole world, we’ll start with our surroundings. If we can’t solve a problem today, we’ll try again tomorrow. If we can’t do it alone, we’ll ask for help. If this path doesn’t work, we’ll try a different one.
Staying resilient also means focusing on the good things.
“When life gives you lemons, make lemonade.”
By Elbert Hubbard, US-american writer
Especially when problems seem to be too big to solve, we can use negative emotions, like the feeling of helplessness, and change them into something positive, like standing up from the couch and taking action.
Or we can start with something small, using a step-by-step strategy. Then we can prove our self-efficiency and this helps us also to improve our well-being.
In all your activism, always take care of yourself. The sailor says: “One hand for the boat and one for me”. Our (mental) health is important and we have to balance our energy. We won’t help anyone nor anything if our battery is empty. (Read more about self care in Motivation.)
And remember: never forget to enjoy what you are doing. Always try to do what you like. If you like to make films, you can create a clip on your topic; if you like working with children and young people, offer workshops for these target groups; and if you are an organisational talent, prepare a fundraising campaign.
Whatever you do, respect your personal limits and boundaries. And find a balance between self-care and community-care.
A few very practical things you can do for your personal resilience:
- Take breaks.
- Consider weekends and vacations (at least sometimes).
- Your life should consist of many things and not only of your activism projects.
- Your results don’t define you, your work is not your personality.
- If you take a rest, no one will die.
Mistakes and Apologies
“To err is human”: And because activists are human, we are also allowed to be wrong from time to time.
Read more: Soft skillsIf you are active, you will make mistakes. BUT you are not making the worst mistake which is doing nothing. Isn’t that great? It’s like writing an exam that you cannot not pass!
Certain mistakes can happen. For example, we might say something wrong and hurt someone, or a bad joke may cause a conflict, or we could fail with our task. And sometimes a well intended action backfires in an unforeseen way and has the opposite effect.
Let’s be honest with ourselves and with others – in a gentle way. Personal growth is developed through try and error. So be kind with yourself (and your mistakes) and with other people (and their mistakes).
Often in the education of children, when they make a mistake, we force them to apologise. Can you remember? Did you also hate it? It felt awful and shameful and sometimes we didn’t see the point, right? But do you know that in the Japanese culture of the Samurai, to apologise is one of the most important and admired abilities? So let’s all be a bit more Samurai! Let’s apologise for our mistakes and be generous with others.
At the end of the day we are all only human.